Effective Date: September 1, 2026
Last Updated: September 1, 2026
At iQBusiness BD (“iQ SaaS”, “we”, “us”, or “our”), we respect your privacy and are committed to protecting the personal, business, financial, and operational information entrusted to us.
This Privacy Policy explains how we collect, use, store, protect, and disclose information when you access or use our website, cloud-based software, POS, ERP, inventory, accounting, restaurant, pharmacy, eCommerce, HR & payroll, and related services (collectively, the “Services”).
By creating an account or using our Services, you acknowledge that you have read and understood this Privacy Policy.
iQ SaaS is a cloud-based business management platform operated by iQBusiness BD. Our Services allow businesses to manage activities such as:
Point of Sale (POS)
Sales and invoicing
Inventory and stock management
Purchasing
Accounting and expenses
Customer management
Employee and user management
Restaurant and table ordering
Pharmacy management
eCommerce operations
Business locations
Reports and analytics
Subscription and account management
Because our Services are designed for businesses, the information stored within an account may include both personal information and business information.
We may collect information in several ways.
When you create an account, we may collect:
Full name
Business name
Email address
Mobile/telephone number
Business address
Country and location information
Login credentials
Account and subscription information
Depending on the Services you use, you may provide:
Product information
Product prices
SKU/barcodes
Inventory and stock information
Sales records
Purchase records
Invoice information
Customer information
Supplier information
Employee information
Business expenses
Accounting records
Restaurant orders
Table and order information
Pharmacy-related inventory information
Business reports
Other information required to operate your business
When you purchase a subscription or service, we may collect information necessary to process and manage your payment, such as:
Subscription plan
Payment amount
Transaction reference
Payment date
Payment status
Billing information
Where payments are processed through third-party payment providers, payment card or banking credentials may be handled directly by the relevant payment provider rather than stored by iQ SaaS.
We do not intentionally store complete payment card numbers unless specifically required and legally permitted for the operation of a payment service.
When you access our website or Services, certain technical information may be collected automatically, including:
IP address
Browser type
Device type
Operating system
Login and session information
Date and time of access
Pages or features accessed
Error and diagnostic information
General usage and performance information
This information helps us maintain security, improve performance, troubleshoot problems, and understand how our Services are being used.
We use collected information only for legitimate business and service-related purposes, including:
Creating and managing your account
Providing and operating our Services
Processing subscriptions and payments
Generating invoices and business reports
Providing customer support
Sending important service notifications
Verifying accounts and preventing unauthorized access
Detecting and preventing fraud, abuse, and security incidents
Maintaining and improving system performance
Developing new features and services
Troubleshooting technical problems
Communicating with customers regarding their accounts
Complying with applicable laws and lawful government requests
We do not use your business data for purposes unrelated to providing or improving our Services unless permitted by law or you have provided appropriate authorization.
iQ SaaS is designed to allow businesses to store and manage their own operational data.
You remain responsible for the accuracy, legality, and appropriate collection of information that you enter into the platform.
For example, if you add customer names, phone numbers, addresses, employee information, or other personal information to your account, you are responsible for ensuring that you have the appropriate authority or lawful basis to collect and use that information.
iQ SaaS processes such information primarily to provide the Services requested by you.
We do not sell or rent your personal information or business data to third parties.
We may share limited information in the following circumstances:
We may use trusted third-party providers for services such as:
Cloud hosting
Database infrastructure
Payment processing
Email delivery
SMS or OTP services
Security services
Analytics
Backup and technical infrastructure
These providers may process information only as necessary to provide their services to us.
We may disclose information where reasonably necessary to:
Comply with applicable laws or regulations
Respond to a valid legal process
Respond to a court order or lawful government request
Prevent fraud or abuse
Protect the rights, property, or safety of iQBusiness BD, our users, or others
Where disclosure is legally required, we will provide only information reasonably necessary for the relevant purpose.
If iQBusiness BD is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, relevant information may be transferred as part of that transaction, subject to applicable law and appropriate confidentiality protections.
We take reasonable technical and organizational measures to protect information against:
Unauthorized access
Unauthorized disclosure
Loss
Misuse
Alteration
Destruction
Depending on the nature of the information and service, security measures may include:
Encrypted connections
Authentication controls
Role-based permissions
Access restrictions
Server and application security controls
Monitoring and logging
Backup and recovery procedures
Security updates and maintenance
However, no internet-based service can guarantee absolute security. You are also responsible for protecting your account credentials and ensuring that passwords are not shared with unauthorized persons.
You are responsible for keeping your username, password, OTP, API credentials, and other account credentials confidential.
You should immediately notify us if you believe:
Your account has been accessed without authorization
Your password has been compromised
An unauthorized person has accessed your business data
You notice suspicious activity in your account
We may temporarily restrict or suspend an account where we reasonably believe that unauthorized access or security risks exist.
We retain information for as long as reasonably necessary to:
Provide the Services
Maintain business and transaction records
Fulfill contractual or legal obligations
Resolve disputes
Prevent fraud and abuse
Maintain security and system integrity
Enforce our agreements
When information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal, accounting, tax, or regulatory requirements.
Some backup systems may retain information for a limited additional period before it is permanently removed or overwritten.
You may request cancellation of your account or deletion of eligible personal information by contacting us.
Before deleting an account, we may require reasonable verification of account ownership.
Please note that certain information may need to be retained where required for:
Legal compliance
Tax or accounting purposes
Fraud prevention
Dispute resolution
Security
Legitimate business records
Deletion of an account may result in permanent loss of business data. Customers should maintain their own appropriate backups of important business records.
Our website and Services may use cookies and similar technologies to:
Keep users signed in
Maintain sessions
Remember preferences
Improve website functionality
Analyze website usage
Improve security
Measure performance
You may be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of some parts of our Services.
We may use analytics and monitoring technologies to understand how our website and Services are used.
Such information may help us:
Identify technical problems
Improve user experience
Understand feature usage
Monitor system performance
Improve reliability and security
Where third-party analytics services are used, their processing may also be subject to their respective privacy policies.
We may contact you regarding:
Account registration
Login or security events
Subscription status
Payment and billing
Service updates
Maintenance
Important policy changes
Customer support
Security alerts
We may also send promotional communications where permitted by applicable law.
You may opt out of non-essential promotional communications. However, you may still receive important transactional, security, account, and service-related communications.
Our Services may integrate with or contain links to third-party services, websites, payment providers, communication services, or other platforms.
Third-party services operate independently and may have their own terms and privacy policies.
iQBusiness BD is not responsible for the privacy practices, security, or content of third-party services that we do not control.
We encourage users to review the privacy policies of third-party services before providing them with personal information.
Our Services are intended for businesses and their authorized users and are not designed specifically for children.
We do not knowingly request or intentionally collect personal information from children for purposes unrelated to providing our Services.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.
Depending on our infrastructure and service providers, your information may be processed or stored on servers located inside or outside Bangladesh.
When information is processed outside Bangladesh, we take reasonable steps to ensure that appropriate security and confidentiality measures are applied, subject to applicable laws and contractual obligations.
Subject to applicable laws and reasonable verification, you may have the right to:
Request information about the personal data we hold about you
Request correction of inaccurate information
Request deletion of eligible personal information
Request restriction of certain processing
Withdraw consent where processing is based on consent
Object to certain uses of your information
Request assistance regarding your account information
Some requests may be limited where we are legally required or permitted to retain certain information.
To exercise a privacy-related right, please contact us using the information provided below.
If you use iQ SaaS to collect or process personal information belonging to your customers, employees, suppliers, or other individuals, you are responsible for:
Collecting information lawfully
Providing appropriate privacy notices where required
Obtaining necessary permissions or consent where applicable
Using personal information only for legitimate purposes
Protecting information from unauthorized access
Complying with applicable Bangladesh laws and regulations
iQ SaaS provides the technology platform, but the business using the platform remains responsible for its own customer and employee data practices.
We provide tools that allow you to manage your business information. You are responsible for ensuring that information entered into your account is accurate, complete, and up to date.
We are not responsible for business decisions or losses resulting from inaccurate, incomplete, or improperly entered information by users.
If we become aware of a security incident that materially affects user information, we will assess the incident and take reasonable steps to contain, investigate, and remediate it.
Where notification is required by applicable law, we will provide notification through an appropriate communication method.
We may update this Privacy Policy from time to time to reflect:
Changes to our Services
Changes in technology
Changes in legal or regulatory requirements
Changes to our data practices
Security or operational improvements
When we make significant changes, we may update the “Last Updated” date and, where appropriate, provide additional notice.
We encourage users to review this Privacy Policy periodically.
This Privacy Policy shall be interpreted and applied in accordance with the applicable laws and regulations of the People's Republic of Bangladesh, to the extent applicable.
Nothing in this Privacy Policy is intended to limit any rights or protections that cannot lawfully be excluded under applicable law.
If you have questions, concerns, complaints, or requests regarding this Privacy Policy or the way we handle information, please contact us.
iQBusiness BD / iQ SaaS
Website: https://pos.iqbusinessbd.com
Email: imran.business001@gmail.com
Phone / WhatsApp: +880 1515-209389
For privacy-related requests, please include sufficient information to help us verify your account and understand your request.
By creating an account, accessing, or using iQ SaaS, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.
iQBusiness BD reserves the right to update this Privacy Policy when necessary.
Effective Date: September 1, 2026