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Terms & Conditions

Terms & Conditions

Effective Date: September 3, 2026
Last Updated: September 3, 2026

Welcome to iQ pos, a cloud-based business management and Point of Sale (POS) platform operated by iQBusiness BD.

These Terms & Conditions (“Terms”, “Agreement”) govern your access to and use of iQ pos, our website, software, applications, features, services, and related products (collectively, the “Services”).

By registering for an account, purchasing a subscription, accessing, or using iQ pos, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not use our Services.


1. About iQ pos

iQ pos is a cloud-based business management platform designed to help businesses manage their daily operations.

Depending on your selected package or enabled modules, the Services may include:

  • Point of Sale (POS)

  • Sales and invoicing

  • Product and inventory management

  • Purchase management

  • Customer management

  • Customer due/Khata management

  • Supplier management

  • Employee and user management

  • Restaurant management

  • Table and QR ordering

  • Kitchen management

  • Pharmacy management

  • Super shop management

  • Multi-location management

  • Multi-counter operations

  • Accounting and expense management

  • Reports and analytics

  • Barcode and label management

  • Customer loyalty features

  • Sales commission management

  • eCommerce-related features

  • Subscription and account management

Features may vary depending on your subscription plan, business type, configuration, and future updates.


2. Eligibility

To use iQ pos, you must:

  • Provide accurate registration information.

  • Have the legal authority to enter into this Agreement.

  • Use the Services for legitimate business purposes.

  • Comply with applicable laws and regulations of Bangladesh.

  • Keep your account credentials secure.

If you are registering an account on behalf of a company, business, organization, or another entity, you confirm that you have authority to accept these Terms on its behalf.


3. Account Registration

Some features of iQ pos require you to create an account.

You agree to provide accurate and current information during registration and to update your information when necessary.

You are responsible for:

  • Maintaining the confidentiality of your password.

  • Protecting OTPs and authentication information.

  • Controlling access to your account.

  • All activities performed through your account.

  • Immediately notifying us of unauthorized access.

You must not share your account credentials with unauthorized persons.


4. Subscription Plans

iQ pos may offer free, trial, monthly, yearly, or other subscription plans.

Each subscription may have different:

  • Features

  • Usage limits

  • Number of users

  • Number of locations

  • Storage limits

  • Transaction limits

  • Support levels

  • Pricing

We reserve the right to introduce, modify, or discontinue subscription plans or features.

Any major pricing or plan changes will be communicated through appropriate channels where reasonably possible.


5. Free Trial and Promotional Offers

From time to time, iQ pos may provide free trials, promotional offers, discounts, or special plans.

We may determine:

  • Trial duration

  • Eligibility

  • Available features

  • Usage limitations

  • Promotional pricing

Unless otherwise stated, promotional offers cannot be combined with other offers.

We reserve the right to modify or terminate promotional offers at any time, subject to applicable law.


6. Payments

Paid subscriptions must be paid according to the selected billing cycle and applicable pricing.

Depending on the available payment methods, payments may be made through:

  • Online payment gateways

  • Mobile financial services

  • Bank payment

  • Other payment methods supported by iQBusiness BD

You agree to provide accurate payment and billing information.

A subscription may be restricted, suspended, or terminated if payment remains unpaid or cannot be successfully processed.


7. Subscription Renewal

Where automatic renewal is enabled, your subscription may renew automatically according to the selected billing period.

You are responsible for maintaining a valid payment method where automatic renewal is applicable.

You may cancel future renewal according to the cancellation procedure available for your subscription.


8. Cancellation

You may request cancellation of your subscription or account.

Cancellation may take effect:

  • Immediately; or

  • At the end of the current paid subscription period,

depending on the applicable plan and cancellation terms.

Cancellation does not automatically remove outstanding payment obligations incurred before cancellation.


9. Refund Policy

Unless otherwise stated in a specific offer or agreement, subscription fees are generally non-refundable after the subscription period has started.

However, we may consider refunds in circumstances such as:

  • Duplicate payment

  • Incorrect billing

  • Technical issues caused directly by our Services that materially prevent use

  • Other circumstances determined by iQBusiness BD

Refund decisions may be made on a case-by-case basis and subject to applicable payment provider rules.

Third-party payment processing fees may not always be refundable.


10. Business Data

You retain ownership of the business information and data that you enter into iQ pos, subject to our rights necessary to provide the Services.

Your business data may include:

  • Products

  • Customers

  • Suppliers

  • Sales

  • Purchases

  • Inventory

  • Invoices

  • Employees

  • Expenses

  • Accounting information

  • Restaurant orders

  • Customer due information

  • Other business records

You are responsible for ensuring that you have the legal right and appropriate authority to enter and process such information through iQ pos.


11. Data Backup

We take reasonable measures to maintain the availability and integrity of information stored within iQ pos.

However, you remain responsible for maintaining appropriate independent backups of critical business records.

Cloud services, servers, networks, hardware failures, software errors, cyber incidents, maintenance, and other events may result in temporary or permanent data loss despite reasonable security and backup measures.

For important financial, accounting, customer, inventory, and transaction records, we strongly recommend maintaining appropriate external backups.


12. Acceptable Use

You agree not to use iQ pos to:

  • Violate any applicable law.

  • Commit fraud or facilitate fraudulent activities.

  • Store or distribute unlawful content.

  • Attempt to gain unauthorized access to another account.

  • Interfere with the security or operation of the Services.

  • Introduce malware, viruses, or harmful code.

  • Reverse engineer or attempt to obtain source code.

  • Circumvent subscription limitations.

  • Abuse APIs, servers, or system resources.

  • Conduct activities that could damage the reputation or operation of iQBusiness BD.

  • Use the Services to infringe intellectual property or privacy rights of others.

We may restrict or suspend access where we reasonably believe that these Terms have been violated.


13. Account Suspension and Termination

We may suspend, restrict, or terminate an account if:

  • The user violates these Terms.

  • Payment obligations remain unpaid.

  • The account is involved in fraudulent or abusive activity.

  • The account presents a security risk.

  • The Services are being used unlawfully.

  • Required by applicable law or a lawful authority.

  • Continued use could cause material harm to iQBusiness BD, other users, or the platform.

Where reasonably practical, we may provide notice before suspension or termination.

However, immediate action may be taken where necessary to protect security, users, systems, or legal interests.


14. Intellectual Property

All intellectual property rights in iQ pos, including but not limited to:

  • Software

  • Source code

  • Website design

  • User interface

  • Graphics

  • Logos

  • Branding

  • Text

  • Documentation

  • System architecture

  • Features

  • Platform technology

belong to or are legally licensed to iQBusiness BD unless otherwise stated.

You are granted a limited, non-exclusive, non-transferable, and revocable right to use the Services during your valid subscription.

You may not copy, reproduce, resell, redistribute, modify, reverse engineer, or commercially exploit any part of iQ pos without written permission.


15. User Content and Business Information

You remain responsible for the content and information you upload, enter, or otherwise provide through iQ pos.

You represent that:

  • You have the necessary rights to use the information.

  • The information does not unlawfully infringe another person's rights.

  • The information is not knowingly false or fraudulent.

  • You will comply with applicable laws when collecting and processing personal information.

We do not claim ownership of your business data merely because you use our platform to store or process it.


16. Third-Party Services

iQ pos may integrate with or depend on third-party services, including:

  • Payment gateways

  • SMS providers

  • Email providers

  • Cloud infrastructure

  • Hosting providers

  • Analytics services

  • Communication platforms

  • Other external APIs or integrations

Third-party services may have separate terms, fees, availability, and privacy policies.

iQBusiness BD is not responsible for failures, outages, policy changes, or actions of third-party services that are outside our reasonable control.


17. Service Availability

We aim to keep iQ pos available and reliable.

However, uninterrupted availability cannot be guaranteed.

The Services may occasionally become unavailable because of:

  • Scheduled maintenance

  • Emergency maintenance

  • Server problems

  • Internet or network failures

  • Cybersecurity incidents

  • Third-party service failures

  • Government restrictions

  • Natural disasters

  • Power or infrastructure failures

  • Other events beyond our reasonable control

We may perform maintenance or updates when necessary to maintain and improve the platform.


18. Software Updates

We may update, modify, improve, or discontinue features of iQ pos from time to time.

Updates may include:

  • Security improvements

  • Bug fixes

  • Performance improvements

  • New features

  • Feature modifications

  • User interface changes

  • Changes required for legal or technical reasons

You agree that continued use of the Services after an update may require you to use the latest available version.


19. Accuracy of Reports and Business Decisions

iQ pos provides software tools for managing business operations.

Reports, calculations, analytics, inventory figures, profit information, accounting information, commissions, and other generated outputs depend on the information entered into the system and the configuration selected by the user.

You are responsible for verifying important business and financial information before relying on it for business decisions.

iQBusiness BD does not provide legal, tax, accounting, investment, or financial advice through the Services.


20. Customer and Employee Information

If you use iQ pos to store information about customers, employees, suppliers, or other individuals, you are responsible for ensuring that such collection and use complies with applicable laws.

You must not use iQ pos to unlawfully collect, disclose, or misuse another person's personal information.

Our handling of information is additionally described in our Privacy Policy.


21. Confidentiality

We will take reasonable measures to protect confidential business information submitted through iQ pos.

We will not intentionally disclose your confidential business information except:

  • To provide the Services;

  • To trusted service providers where necessary;

  • With your authorization;

  • Where required by law;

  • To protect security, rights, or property;

  • As otherwise permitted by these Terms.


22. Limitation of Liability

To the maximum extent permitted by applicable law, iQBusiness BD shall not be liable for indirect, incidental, special, consequential, or business losses arising from your use or inability to use iQ pos.

This may include losses relating to:

  • Loss of profits

  • Loss of revenue

  • Loss of business opportunities

  • Loss of data

  • Business interruption

  • Loss caused by third-party services

  • Unauthorized access resulting from compromised user credentials

  • Incorrect data entered by users

Nothing in these Terms excludes liability that cannot legally be excluded under applicable Bangladesh law.


23. No Guarantee of Business Results

iQ pos is a software platform designed to assist businesses with operational management.

We do not guarantee:

  • A specific amount of sales

  • Increased profits

  • Business growth

  • Customer acquisition

  • Reduced expenses

  • Specific financial results

  • Any particular business outcome

Results depend on how the Services are configured and used and on factors outside our control.


24. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless iQBusiness BD and its owners, employees, contractors, and service providers from claims, losses, damages, liabilities, and reasonable expenses arising from:

  • Your violation of these Terms;

  • Your unlawful use of the Services;

  • Your business activities;

  • Your violation of another person's rights;

  • Information or content you submit through the Services;

  • Unauthorized use of your account resulting from your failure to protect your credentials.


25. Changes to These Terms

We may update these Terms from time to time.

When changes are made, we may update the “Last Updated” date and, where appropriate, provide notice through the website, application, email, or other reasonable communication method.

Your continued use of iQ pos after the updated Terms become effective constitutes acceptance of the revised Terms, subject to applicable law.


26. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws of the People's Republic of Bangladesh.

Any dispute arising in connection with these Terms or the Services shall be subject to the jurisdiction of the appropriate courts of Bangladesh, unless otherwise required by applicable law or agreed in writing.


27. Force Majeure

iQBusiness BD shall not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters

  • Floods

  • Cyclones

  • Fire

  • War

  • Civil unrest

  • Government actions

  • Internet infrastructure failures

  • Major power failures

  • Cyberattacks

  • Telecommunications failures

  • Third-party infrastructure failures

  • Other extraordinary events beyond reasonable control


28. Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, the remaining provisions will continue to remain in effect to the extent permitted by law.


29. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service-specific agreements, constitute the understanding between you and iQBusiness BD regarding your use of iQ pos.

Any additional terms specifically agreed between iQBusiness BD and a customer may override these Terms where expressly stated.


30. Contact Us

If you have questions regarding these Terms & Conditions, subscriptions, billing, account issues, or the iQ pos platform, please contact us.

iQBusiness BD / iQ pos

Website: https://pos.iqbusinessbd.com

Phone / WhatsApp: 01963327007

Email: imran.business001@gmail.com


31. Acceptance of Terms

By registering for, accessing, purchasing, or using iQ pos, you confirm that:

  • You have read these Terms & Conditions.

  • You understand these Terms.

  • You agree to comply with these Terms.

  • You have the authority to use the Services for your business.

  • You accept responsibility for the information and business data you enter into the platform.

If you do not agree with these Terms, please discontinue use of the Services.

© iQBusiness BD. All Rights Reserved.